It takes time for our patient advisers to relay images, reports, and symptoms back and forth between our orthopedic surgeon and the patient. It also takes time to classify patient medical intake submissions, regardless of the pathology, as we need to move the files back and forth between our doctors and the patients.
It can take up to two weeks or even longer to be classified and processed, with a quote that has built-in protocols for you to consider. A cheat code to get to the head of the line is to send us flight information.
The flight information acts as a deposit. You send us an itinerary. You will get prioritized differently when we know that you're coming in town for treatment.
When patients send images, reports, and a list of symptoms to our email, they will be processed more quickly than a brand-new discovery email with no information.
I think most reasonable people will agree that it's better to wait a little bit of time to work with your first choice than rush into a second or third option.
Regenamex clinic is growing, and we will have a second location open within six months in Tijuana. We will have more doctors, more patient advisers, and more administrative personnel.
I would like to thank everybody who has helped make the Regenamex clinic what it is today and reiterate that I apologize for the delay in getting back to the patients who are currently trying to work with us.
We will do our best to respond as soon as possible, and as always you will receive proper honest feedback from our medical team regarding your patient medical intake submissions.