Stem Cell Therapy for Lower Back Pain: From England to Puerto Vallarta
Traveling across an ocean for treatment is a big decision, and most people do not make it quickly. Craig Matthews certainly did not. He first contacted RegenaMex from England more than a year before he arrived in Puerto Vallarta. In this short video, recorded while he was receiving the final part of his treatment, he talks about why he came, what he had treated, and what the experience was like from the inside.
A Decision That Took More Than a Year
Craig did not book on impulse. He spent over a year asking questions and gathering information before he committed to the trip.
“I started this process over a year ago when I first contacted Dan and his team, and they’ve just given me all the information I’ve needed in order to make the decision to come over to Puerto Vallarta and get the stem cells.”
Craig Matthews, United Kingdom
We think that is the right way to approach it. Anyone considering stem cell therapy for lower back pain, or for any other reason, should expect a clinic to answer their questions fully before asking for a commitment. If a clinic pushes you to decide quickly, treat that as a warning sign.
The Conditions He Came In With
Craig came to RegenaMex with long-term issues in his lower back and his knees, and more recently his shoulders. His visit included applications to all three areas, followed by an IV administration to complete his protocol.
“I’ve had long-term issues with my lower back and my knees and recently my shoulders as well. My shoulders, my knees, and my back have all received stem cells, and I’m just receiving the IV stem cells now to finish off an amazing treatment.”
Craig Matthews, United Kingdom
We want to be clear about something here, because it matters. Naming the areas a patient had treated is not the same as saying stem cell therapy treats those conditions. Craig recorded this video during his treatment, not months afterward, so he is describing the experience of care rather than a result. His account is his own. It is not a claim by RegenaMex, and it is not a prediction of what anyone else will experience.
Traveling from the UK for Treatment
Patients who travel a long distance tend to worry most about the practical side: who meets you, who explains what is happening, and whether you are left to figure things out alone in a foreign country. Craig spoke about that part of the trip directly.
“The guys here have just, every step of the way, looked after me so well. So professional, and I’ve been overwhelmed by how fantastic everybody is here.”
Craig Matthews, United Kingdom
For international patients, RegenaMex coordinates the clinical schedule, transportation, and local logistics so the time in Puerto Vallarta can be spent on treatment and recovery rather than on planning.
What Craig Says Now
Craig describes the treatment as the start of a process rather than an end point, and he closed the video by thanking the team.
“I really can’t recommend RegenaMex enough to come out and have this experience and start the healing process. I am so happy and so grateful to you guys.”
Craig Matthews, United Kingdom
Again, this is one patient describing one experience. Results vary between individuals and no outcome is guaranteed.
About the Cells Used at RegenaMex
When patients research stem cell therapy in Mexico, the most useful question they can ask any clinic is where the cells come from and who is licensed to handle them. It is a question with a verifiable answer, unlike most of what gets advertised in this space.
RegenaMex sources its cells from CBCells, a laboratory licensed by COFEPRIS, Mexico’s federal health regulator, under License No. 18-TR-14-120-0001. COFEPRIS is the Mexican equivalent of the FDA. That license number is checkable, and we encourage patients to check it, along with the equivalent information from any other clinic they are considering.
Where We Are
RegenaMex operates regenerative medicine clinics in Puerto Vallarta and Tijuana, Mexico. Patients travel to us from across the United States, Canada, and beyond. Puerto Vallarta is served by direct flights from most major US cities, and Tijuana is accessible by land from San Diego.
Ask us a question about treatment
Important
This page reflects one patient’s personal experience. Individual results vary and no outcome is promised or guaranteed. RegenaMex does not claim to treat, cure, or prevent any disease. Stem cell therapies described here are not approved by the U.S. Food and Drug Administration for these uses. Nothing on this page is medical advice. Please speak with a qualified physician about your own situation before making any treatment decision.
Response to stem cell therapy varies between individuals based on the condition involved, its severity, age, overall health, and factors that cannot be predicted in advance. Some patients report improvement, others report little or no change. RegenaMex does not guarantee outcomes. The right first step is a consultation where your imaging and history are reviewed so you can make an informed decision.
Many patients, like Craig in the video above, have more than one area addressed during a single trip, for example the lower back and knees, sometimes combined with an IV administration. Whether that is appropriate for you depends on your medical history and is decided with our medical team during consultation.
Cost depends on the protocol, the number of cells administered, and the number of application sites involved, so there is no single price that applies to everyone. Current pricing is listed on our stem cell pricing page, and we confirm a specific quote during consultation once we understand what a patient is asking about.
Yes. Stem cell therapy is legally practiced in Mexico under the regulatory authority of COFEPRIS, the federal health agency and the Mexican equivalent of the FDA. RegenaMex sources its cells from CBCells, a COFEPRIS-licensed laboratory (License No. 18-TR-14-120-0001). Patients can verify that license number directly.
Yes. While most of our patients come from the United States and Canada, patients also travel from the UK, Europe, and elsewhere. Puerto Vallarta has international connections through major US and Canadian hubs, and our team helps coordinate scheduling, transportation, and accommodation for patients coming from abroad.